True Corset Lifetime Guarantee
The True Corset Lifetime Guarantee
We want our customers to feel confident about the quality and durability of a corset from True Corset.
To help give you this peace of mind, we have introduced The True Corset Lifetime Guarantee on all True Corset branded corsets. So you can wear your True Corset as often as you like, without worry.
The True Corset Lifetime Guarantee means that should you find a manufacturer's defect, you are welcome to return the corset to us. We cover any and all manufacturing defects! We guarantee that the busk and bones will not break, and seams will not rip.
Dependant on the nature of the defect, we will either repair, replace the corset. Your corset can only be replaced with the same style and size. If the corset you purchased is out of stock or discontinued, we we will ask you to select a similar corset for the same value and size from our existing inventory.
The True Corset Lifetime Guarantees will only be honored for the original purchaser (customer) of the corset. Should your corset have been purchased by someone else for you, you will need to contact that person to assist you with the return.
The corset must purchased directly from one of the True Corset websites. Corsets purchased elsewhere are not covered by this Guarantee.
In order to make a claim, make contact with us via the contact us page. Then send us a photograph of the defect, the sew in corset labels, your order number and any additional details you feel might be relevant. We will then be able to process your claim in a timely manner.
Outside of the 30 day returns period, all customers will be responsible for shipping fees to return the damaged corset to True Corset and for the shipping cost of the replacement corset.
Only corsets that carry the True Corset label sew in label or Kinnaird Ireland By True Corset sew in label are covered by The Corset Lifetime Guarantee. Corsets that are in collaboration with other brands are not covered by The Corset Lifetime Guarantee. The sew in labels must still be attached to the corset in order to make a claim under the Guarantee.
As with any high-quality item of clothing you might find that your corset experiences some wear and tear over time. While showing casual wear is not covered by our warranty, any excessive wear or wear/tear that occurs too soon is covered. Any excessive wear and tear that occurs within the first year of ownership is covered. We will not be responsible for excessive use/abuse or extreme wear of the corset.